Deposit & checkout help
Practical, tenant-first guidance to reduce move-out stress and avoid common checkout problems.
What usually matters at checkout
Every tenancy is different, but most check-outs focus on a few predictable areas: kitchens, bathrooms, appliances, visible dust, limescale and carpets. The best approach is to follow a clear checklist and keep evidence of the condition on handover day.
Use a room-by-room checklist and compare it to your check-in inventory.
Photos, time stamps and invoices help if questions come up later.
Avoid “guaranteed deposit return” claims. Focus on clear scope and evidence instead.
Move-out deadlines are tight. Booking earlier reduces urgency fees and stress.
Quick evidence checklist
- Check-in inventory report (and any photos)
- Check-out report (if provided)
- Photos/video on the day you hand keys back
- Cleaning invoice/receipt (if applicable)
- Messages/emails about agreed cleaning standards or issues
Deposit email draft
Generate a simple, polite email you can send to your landlord/agent after checkout. This is general guidance, not legal advice.
Hi, I’m following up regarding the property checkout. Key details: Evidence I’m keeping (and can share if needed): - Time-stamped photos/video of key areas on handover day - Check-in inventory and any check-out report - Cleaning invoice/receipt (if applicable) If there are any concerns about cleaning standards, please let me know which specific areas and what evidence you’re relying on (photos, inventory notes, etc.). Thanks, [Your name]
Guides
Short, practical guides for checkout prep — focused on the things that tend to cause last-minute stress.
FAQ
Can cleaning affect my deposit?
Often yes. If the property is left below the agreed standard, landlords/agents may attempt deductions. Keep evidence: photos, invoices and check-in/check-out reports.
What evidence should I keep?
Take clear photos/video of key areas, keep cleaning invoices/receipts (if applicable), and keep your check-in inventory and check-out report.
Is this legal advice?
No. This page is general guidance to help you prepare for checkout. For legal advice, speak to a qualified professional or a tenant support organisation.